The Ground Rules

TERMS OF SERVICE

Last updated: May 12, 2026

Welcome to MOTTUNE. These Terms govern your use of our store, website, and all related products and services. By using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.

1. ACCESS AND ACCOUNT

By using the Services, you confirm that you are at least the age of majority in your jurisdiction. You are responsible for ensuring any minor dependents using the Services on your devices have your consent to do so.

You represent that all information you provide is accurate, current, and complete. You are solely responsible for maintaining the security of your account and all activity that occurs under it. Accounts are non-transferable.

2. OUR PRODUCTS

We make every effort to accurately represent our products. However, colours and appearance may vary depending on your screen and device settings. Product descriptions and availability are subject to change at any time without notice.

3. ORDERS

Placing an order is an offer to purchase. Your order is not confirmed until we send you an order confirmation. Payment must be received before your order is accepted. Please review your order carefully before submitting — once accepted, we may be unable to accommodate cancellation requests.

Returns and exchanges are governed solely by our Refund Policy. Your purchases are for personal or household use only and not for commercial resale or export.

4. PRICES AND BILLING

Prices are subject to change without notice. The price charged will be the price shown at the time your order is placed. Prices do not include taxes, shipping, customs, or import charges unless expressly stated.

You represent that your payment information is accurate and that you are authorised to use the payment method provided. You agree to pay all charges, including applicable taxes and shipping fees.

5. SHIPPING AND DELIVERY

All delivery times are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs processing, or events outside our control. Once your order is transferred to the carrier, title and risk of loss passes to you.

6. INTELLECTUAL PROPERTY

All content on the Services — including trademarks, text, images, graphics, video, and audio — is owned by MOTTUNE or its licensors and is protected by applicable intellectual property laws. You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, or transmit any material without our prior written consent.

7. THIRD-PARTY TOOLS

The Services may include access to tools provided by third parties. These tools are provided "as is" without warranty of any kind. We have no control over third-party tools and accept no liability for their use.

8. THIRD-PARTY LINKS

The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party site. If you choose to access a third-party site, you do so at your own risk.

9. RELATIONSHIP WITH SHOPIFY

MOTTUNE is powered by Shopify. All sales and purchases are made directly with MOTTUNE. Shopify is not responsible for any aspect of your transactions with us. You release Shopify and its affiliates from all claims arising from your transactions with MOTTUNE.

10. PRIVACY POLICY

Your personal information is handled in accordance with our Privacy Policy and, where applicable, Shopify's Privacy Policy. By using the Services, you confirm you have read and understood both.

11. FEEDBACK

If you submit feedback, reviews, ideas, or other content to us, you grant MOTTUNE a perpetual, worldwide, royalty-free licence to use, reproduce, modify, publish, and distribute that content for any purpose. We may remove any feedback we determine to be unlawful, offensive, or in violation of these Terms.

12. ERRORS AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions on the Services at any time without prior notice, including after an order has been submitted.

13. PROHIBITED USES

You may only use the Services for lawful purposes. You may not use the Services:

  • For any unlawful, malicious, or fraudulent purpose.
  • To violate any applicable laws or regulations.
  • To infringe our intellectual property or the rights of others.
  • To harass, harm, or intimidate any person.
  • To transmit false, misleading, or unsolicited communications.
  • To impersonate any person or entity.
  • To upload viruses or malicious code.
  • To scrape, extract, or harvest data from the Services using automated means.
  • To interfere with or circumvent any security or access control measures.

We reserve the right to suspend or terminate your account at any time, without notice, if we determine you have violated these Terms.

14. AUTOMATED AGENTS

No automated software or agent may access the Services unless it: (i) identifies itself clearly in all HTTP/HTTPS requests; (ii) does not mimic human behaviour or circumvent verification measures; (iii) truthfully identifies itself as an automated system when asked; and (iv) does not bypass any technical restrictions we apply. We may limit or block Agent access at any time.

15. TERMINATION

We may terminate this agreement or your access to the Services at any time, without notice, at our sole discretion. You remain liable for all amounts owing up to the date of termination.

16. DISCLAIMER OF WARRANTIES

THE SERVICES AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

17. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, MOTTUNE AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR REPLACEMENT COSTS, ARISING FROM YOUR USE OF THE SERVICES.

18. INDEMNIFICATION

You agree to indemnify and hold harmless MOTTUNE, Shopify, and our respective affiliates from any claims, losses, liabilities, and expenses arising from: (1) your breach of these Terms; (2) your violation of any law or third-party rights; or (3) your use of the Services.

19. SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be enforced to the maximum extent permitted and the remainder of these Terms will continue in full force and effect.

20. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and MOTTUNE regarding the Services.

21. ASSIGNMENT

You may not transfer or assign your rights under these Terms without our prior written consent. We may transfer or assign these Terms at any time without notice to you.

22. GOVERNING LAW

These Terms are governed by the laws of Queensland, Australia. You and MOTTUNE consent to the exclusive jurisdiction of the courts of Queensland for any disputes arising under these Terms.

23. CHANGES TO THESE TERMS

We may update these Terms at any time. The current version is always available on this page. Your continued use of the Services after any changes constitutes your acceptance of the updated Terms.

24. CONTACT

Questions about these Terms? Contact us directly.

Email: hello@mottune.com
Address: 37/88 Candytuft Place, Calamvale, QLD 4116, Australia

Key Points

  • By using MOTTUNE, you agree to these Terms and our Privacy Policy.
  • Orders are not confirmed until you receive an order confirmation email. Payment is required before acceptance.
  • All delivery times are estimates. Risk passes to you once your order is with the carrier.
  • All content on the Services is owned by MOTTUNE and may not be reproduced without written consent.
  • We are not responsible for third-party tools, links, or websites accessible through our Services.
  • These Terms are governed by the laws of Queensland, Australia.
  • Questions? Email hello@mottune.com